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Creating a reservation

How to add a guest reservation into your diary

Caroline Truptil avatar
Written by Caroline Truptil
Updated over 5 years ago

Your reservations from OTA's such as Booking.com and from your own website automatically appear in your diary, however if you receive a reservation over the phone the following should help you add the reservation.

Click on "Add Reservation" in the menu. You can now perform the following

  • Enter the guest details, or search for a guest who has stayed with you before.

  • Select the dates, room and rate the guest has requested

  • Add details of any payments taken e.g. deposits or advanced payments

  • Add any notes or requirements the guest has

You can save the reservation and optionally send a confirmation as an email to the guest.

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