GuestDiary.com

Information Surrounding Marking a Reservation as having an Invalid Credit Card

Invalid Card Status

Surround group bookings with a coloured border that you and your staff can easily recognise

Information regarding marking a reservation as a "no show"

If a reservation is unallocated or has been updated after you notified Booking.com of an invalid credit card

How to move a reservation from one room to another?

An introduction to the right-click 'context' menu options and other shortcuts

Notify Booking.com of a 'no-show' or invalid credit card

How to add a guest reservation into your diary

Details on the checkout process in guestdiary.com

Details on the check-in process in GuestDiary.com

Steps to take when a reservation cannot be automatically allocated to a room

Ooops ... I just cancelled the wrong reservation!

Details on the features available creating and modifying reservations in guestdiary.com

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you