GuestDiary.com

Information Surrounding Marking a Reservation as having an Invalid Credit Card

Invalid Card Status

Surround group bookings with a coloured border that you and your staff can easily recognise

Group Colours (Colour borders for Pills)

Information regarding marking a reservation as a "no show"

No Show Status

If a reservation is unallocated or has been updated after you notified Booking.com of an invalid credit card

Reservations Requiring Attention

How to move a reservation from one room to another?

How to Move a Reservation

An introduction to the right-click 'context' menu options and other shortcuts

Easy Shortcuts To Manage and Create Reservations

Diary

Notify Booking.com of a 'no-show' or invalid credit card

Notify Booking.com

How to add a guest reservation into your diary

Creating a reservation

Details on the checkout process in guestdiary.com

Guest Check-out

Details on the check-in process in GuestDiary.com

Guest Check-in

Steps to take when a reservation cannot be automatically allocated to a room

Unallocated Reservations

Ooops ... I just cancelled the wrong reservation!

Undo Cancellations

Caroline Truptil

George Ilie

Andy Bassett

Details on the features available creating and modifying reservations in guestdiary.com

Managing Reservations

Find answers and get help from Intercom Support and Community Experts

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