Managing Reservations

Details on the features available creating and modifying reservations in guestdiary.com

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13 articles in this collection
Written by Caroline Truptil, Andy Bassett, and George Ilie

Invalid Card Status

Information Surrounding Marking a Reservation as having an Invalid Credit Card

Written by Andy Bassett
Updated over a week ago

Group Colours (Colour borders for Pills)

Surround group bookings with a coloured border that you and your staff can easily recognise

Written by George Ilie
Updated over a week ago

No Show Status

Information regarding marking a reservation as a "no show"

Written by Andy Bassett
Updated over a week ago

Reservations Requiring Attention

If a reservation is unallocated or has been updated after you notified Booking.com of an invalid credit card

Written by George Ilie
Updated over a week ago

How to Move a Reservation

How to move a reservation from one room to another?

Written by Andy Bassett
Updated over a week ago

Easy Shortcuts To Manage and Create Reservations

An introduction to the right-click 'context' menu options and other shortcuts

Written by Caroline Truptil
Updated over a week ago

Diary

Manage your reservations via the Diary

Written by Caroline Truptil
Updated over a week ago

Notify Booking.com

Notify Booking.com of a 'no-show' or invalid credit card

Written by George Ilie
Updated over a week ago

Creating a reservation

How to add a guest reservation into your diary

Written by Caroline Truptil
Updated over a week ago

Guest Check-out

Details on the checkout process in guestdiary.com

Written by Caroline Truptil
Updated over a week ago

Guest Check-in

Details on the check-in process in GuestDiary.com

Written by Caroline Truptil
Updated over a week ago

Unallocated Reservations

Steps to take when a reservation cannot be automatically allocated to a room

Written by Caroline Truptil
Updated over a week ago

Undo Cancellations

Ooops ... I just cancelled the wrong reservation!

Written by Caroline Truptil
Updated over a week ago