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Channel Manager Settings Issue (Only sending a limited room type number to OTA)

This article describes an observation in to whereby all rooms not sent to OTA from GuestDiary

Dermot McHugh avatar
Written by Dermot McHugh
Updated over 2 years ago

Issue: Property has 2 Mountain View Double rooms one has already sold on Booking.com, one was remaining to sell but other room was not selling for them on Booking.com (OTA)

Solution: We changed Occupancy availability in the Channel manager settings from Send 1 room to send 2 rooms

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