GuestDiary.com

Gerry Haughey

Aidan McCloskey

George Ilie

GuestDiary.com Internal Help

How to determine a rate plan ID on the system for trouble shooting

Get Rate Plan ID's for Rate Plans or Special Offers

The Booking Engine shows 2 prices for Special Offers: a "from" price and the actual price which can lead to confusion for customers

Special Offers "from" price not matching real price

Tax Report

What all the options on the Settings page are used for

Settings Page On PMS Explained

PMS/Diary

OTA’s we connect with

This article describes an observation in to whereby all rooms not sent to OTA from GuestDiary

Channel Manager Settings Issue (Only sending a limited room type number to OTA)

Dermot McHugh

Channel Manager

Email details to send to customers for connecting channel manager

Instructions for Customer to give us Channel Manager Access

Initial Customer Setup

Vault Setup & Management (EVERYONE READ THIS!!)

Vault Setup & Management

Vault Issues

Find below the page describing how to use certain HTML content blocks.

Website Content Formatting

These are the DNS Records to apply to a domain to get a new website live.

DNS Records for New Websites

Details on how DNS Records should be updated.

Updating DNS Records

Adding Domains to Azure

How to put an SSL Certificate on a domain on Azure.

Adding SSL Certificates

Keith Mc Groary

Websites

Find answers and get help from Intercom Support and Community Experts

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