GuestDiary.com

Lead time can be set per room on Booking.com by users. However when the property becomes XML active this lead time can no longer be changed.

Lead Time Restrictions on Booking.com

Guide to getting a property up and running with the OTA Ctrip

Ctrip Set Up

Traveloka Set Up

Expedia Set up

Booking.com Set up

Push Bookings

Hotel Beds Connection Set up

Hostel World Connection Set Up

A brief guide to setting up a Ryanair connection

Ryanair Connection

Splitting can be difficult to understand.  This article explains how it works.

Internal ONLY Splitting - An Explanation

How to Open and Close the OTA's connected on the Channel Manager

Channel Prioritisation

Not all restrictions are supported by all OTA

What Restrictions are Supported by What OTA

Splitting can be difficult to understand. This article explains how it works.

Splitting - An Explanation

The order that the system will try to assign a booking

How a Booking is Placed in a Room/Apartment/Yurt

Airbnb connections work a little differently to the standard ChannelManager (XML) connections.

Airbnb (iCal) Channel Manager Connection

Guidance to connecting your GuestDiary occupancies to an OTA

Mapping To an Online Travel Agent (OTA)

LateRooms doesn't provide the current occupancies on their site for mapping, so we must create them.

LateRooms Mapping

Sometimes the rates and availability you see on the OTA isn't what you expect.

Trouble Shooting OTA Conections

Unfortunately computers aren't perfect.  Sometimes errors occur.

I See Errors on The Traffic Lights!

HRS connections require some different mapping steps.

HRS Mapping

George Ilie

Andy Bassett

Aidan McCloskey

Channel Manager and Connecting to OTAs

Find answers and get help from Intercom Support and Community Experts

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